Please review the following policies regarding the Lakeside Swim School - Swim Lesson Program. If you have any questions, please feel free to contact the KISD Natatorium at (817) 744-1350, or via e-mail at Sarah.Crouch@swimLAC.org
Swim Lesson Minimum Age requirement: Swimmers must be at least 3 years of age and fully potty-trained (i.e. no pull-ups or swim diapers allowed).
Swim Lesson Make-up Policy: Make-up swim lessons will only be granted in the event that a participant becomes seriously ill or injured for an extended period. In that event, the participant will be offered enrollment in the next regularly scheduled session of swim lessons.
Re-scheduled Classes: In the rare instances where KISD Natatorium or Lakeside Aquatic Club must cancel a scheduled class (due to weather, etc), the make-up class day/time will be posted on this website, as well as posted at the pool. Only those swimmers who were registered for the class that was cancelled can attend the make-up class. No refunds are given if a swimmer cannot attend the re-scheduled class.
Refund/Transfer Policy: If it is determined after the first class of a session that a child cannot successfully complete the session, the child's parent may request a prorated refund or in-house class credit. This request must be made prior to the second scheduled class.
All refunds will be issued in the form of a check and mailed in approximately 14 business days. There are no cash refunds.
Swim Lesson Registration Policy: Swim lesson registrations may be completed online, or in person at the KISD Natatorium Front Desk. Registrations will not be taken over the phone.
Swim Lesson Reservation Policy: The KISD Natatorium does not allow the reservation of spaces in the swim lesson program. Swim lesson registration is performed on a first-come, first-served basis ONLY. Participation in a session of any program at the KISD Natatorium does not guarantee space in any subsequent session. Registration is considered complete only upon receipt of payment in full for the intended classes.
NO Parents on Deck: Parents and/or spectators are NOT ALLOWED ON DECK at any time, for any reason. If a parent has a reason to be on deck before, during, or after any class or program, the parent must obtain prior written authorization from the Natatorium and Lakeside Swim School in order to be allowed on deck for an expressly specified period of time.
Please note: The KISD Natatorium and Lakeside Swim School reserve the right to alter these policies at any time without notice.